Please help us keep our phone lines free for the most vulnerable Due to the coronavirus outbreak, we have fewer people working in our call centres. If you need help, please try our online help or get support from our BT Community first – most queries can be answered this way.

Free BT Wi-Fi for BT Broadband and BT Mobile customers. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. Connect for as long as you like and save your mobile data for when you really need it. Log in to hotspots using your BT ID. BT Call Protect: Why BT’s free service can help you banish nuisance calls. BT Wi-fi quick links 1. Wi-fi help. 2. Find a hotspot. 3. Buy wi-fi access. TV Guide. The Phone Book. About BT Wi-fi 1. Thank you for visiting BT Wi-fi You may have lost your connection to the BTWiFi signal. Check your list of network connections or visit our web site for help . Since the Covid-19 crisis began, BT has provided support for all its customers – from providing unlimited data for broadband customers and offering unlimited mobile data for any NHS staff on EE, through to supporting the homeless, and connecting the NHS Nightingale hospitals and providing hundreds of free digital skills and educational resources. From BT Mobile: 150. From outside the UK: +44 179 359 6931 Our support teams are open: 7 days a week, 24 hours a day. The cost of the call depends on the country and network you're calling from. Please help us keep our phone lines free for the most vulnerable Due to the coronavirus outbreak, we have fewer people working in our call centres. If you need help, please try our online help or get support from our BT Community first – most queries can be answered this way.

BT Wi-Fi is a wireless broadband (wi-fi) service that you can access in public places (hotspots) such as airports, hotels, coffee shops, motorway service stations and city centres. Get online at over 5 million BT Wi-Fi hotspots throughout the UK and Ireland, and at selected locations outside the UK.

Hi,Just got my new smart hub2 working and i would like to opt out of it being a public wifi x fon hotspot. Have looked in the hub manager settings but cant see any setting to opt out,was also looking on mybt for "your package-inclusive extras-manage bt wifi" Your package is not listed on mybt. I a My wifi keeps dropping. I have the latest BT adsl router. I tried restarting router and resetting. I tried different computers. Different browsers. But still got the problem. But it happens quite often. Any suggestions on how to get it working? Thanks for any help

Please help us keep our phone lines free for the most vulnerable Due to the coronavirus outbreak, we have fewer people working in our call centres. If you need help, please try our online help or get support from our BT Community first – most queries can be answered this way.

We use cookies to do things like remember what you've added to your shopping basket, offer live chat support and show you content we think you'll be interested in. If you're happy with the use of cookies by BT and selected partners, click OK.